Refund Policy

Our Commitment

At Outreach AI, we want you to be completely satisfied with your subscription. If you are not happy with our Service, we offer a straightforward refund policy.

7-Day Money-Back Guarantee

If you are not satisfied with your paid subscription (Pro or Team plan), you may request a full refund within 7 days of your initial purchase. No questions asked.

To request a refund within the 7-day window, simply email us at support@tryoutreach.online with the subject line "Refund Request" and we will process it within 3-5 business days.

Renewals

For monthly subscription renewals, refunds are not provided after 48 hours of the renewal charge. If you wish to cancel your subscription to avoid future charges, please do so before your next billing date through your account settings.

Free Plan

The Free plan is free of charge and is not eligible for refunds as no payment is made.

How to Cancel

You can cancel your subscription at any time by logging into your account and going to your billing settings. Cancellation will take effect at the end of your current billing period — you will retain access to paid features until then.

Exceptional Circumstances

We understand that unexpected situations happen. If you experience a technical issue that prevented you from using the Service, or if there are other exceptional circumstances, please contact us and we will review your case individually.

Contact Us

For refund requests or billing questions, reach us at: